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Type of Role: InvestmentsOperations

Experience Level: VP/Principal/Director

Location: Chicago, Illinois

Salary: $207K - $237K

William Blair has delivered trusted advice for nearly nine decades, and we continue to deepen our expertise and relationships across regions, asset classes, and markets throughout North America, Europe, Asia, and Australia.  Private Wealth Management advises high-net-worth individuals and families, foundations, and endowments on investing, wealth planning, lending, and philanthropy. Through a continuing dialogue with clients, advisors provide customized investment strategies built on financial expertise and an unwavering focus on clients’ evolving needs. The firm has been a well-respected provider of private wealth management for over 85 years and has won several awards from Barron’s and Forbes for best wealth advisors and wealth advisor teams.

ABOUT THE TEAM:

 

Private Wealth Management advises high-net-worth individuals and families, foundations, and endowments on investing, wealth planning, lending, and philanthropy. Through a continuing dialogue with clients, advisors provide customized investment strategies built on financial expertise and an unwavering focus on clients’ evolving needs. The firm has been a well-respected provider of private wealth management for over 85 years and has won several awards from Barron’s and Forbes for best wealth advisors and wealth advisor teams

 

JOB SUMMARY & RESPONSIBILITIES:

 

Oversee the execution of service and special projects within our Alternative Investment Reporting group. Ensure that process activities are completed in a timely, accurate and efficient manner. Serve as a Middle Office subject matter expert and a primary resource for analyzing, handling and reporting on varied, complex issues. Train team members and employees on Middle Office systems and processes, and review work activities to ensure alignment with risk controls and regulatory requirements. Resolve escalated issues and ensure client satisfaction. Lead and execute projects and initiatives to identify and implement operational best practices, system enhancements, and policy changes.
  • Serve as a subject matter expert on Middle Office operations in the following areas: Alternative Investment Reporting & Administration
  • Perform complex analyses and reporting of Middle Office operational data and issues.
  • Establish and maintain collaborative relationships with Front Office staff and infrastructure support staff.
  • Oversee the execution of Middle Office operations within areas of specialty. Ensure that process activities are completed in a timely and accurate manner. Provide approvals and authorizations for the completion of work activities and issue resolution.
  • Train team members and employees on Middle Office systems and processes and review work activities to ensure alignment with risk controls and regulatory requirements.
  • Resolve escalated issues and ensure client satisfaction. Recommend process changes to minimize recurrence of common issues.
  • Lead and execute projects and initiatives to identify and implement operational best practices, system enhancements, and policy changes.
  • Collaborate with Information Technology to define technology requirements for system enhancements.
  • Oversee the implementation of new procedures and system changes to enhance internal quality assurance and the risk control framework.
  • Ensure Middle Office workflow activities follow established risk controls and are in compliance with applicable rules, regulations, policies and procedures.
  • Additional responsibilities as requested.

 

QUALIFICATIONS:

 

  • Strong project management and prioritization skills
  • Ability to collaborate across multiple functions
  • Attention to detail and quality
  • Knowledge of trading operations
  • Customer service oriented
  • Production efficiency
  • Bachelor’s Degree in Finance or related subject matter required; MBA preferred
  • Series 7 and 66 preferred; SIE exam and Series 5, 66 will need to be completed within 120 days
  • 5 – 8 years of experience in financial services operations required